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Boiler Repairs FAQs

Gas Boiler Repair FAQs

Need an urgent boiler repair? If you’ve had a boiler breakdown, check our boiler repair FAQs for advice on what to do next and to find out how BHE can help.

Our customers often need a boiler repair service if their boiler’s making a whistling, whooshing, banging, popping or other similar noise. Noises may be caused by a build-up of limescale or other substance on the heat exchanger, or by loose objects vibrating in the boiler. A boiler repair by BHE can clean up your boiler and remove the worrying noise!

A leaking boiler requires a boiler repair. It may be caused by, or a leak could cause, corroded pipes, loose joints, high water pressure or other problems in your heating system and may be the result of a poor boiler installation. There may alternatively be a problem with your expansion tank. If you’re collecting water under the boiler, we strongly recommend a professional boiler repair.

Our large Gas Safe Registered engineer team works across Bolton, Bury, Wigan and the North West, responding to urgent boiler repair calls with all the equipment and skills needed for a lasting repair.

Gas safety has been at the heart of BHE’s business since 1971. Our boiler repair engineer team is fully Gas Safe Registered (you might remember the professional registration as ‘Corgi’) and receives regular training to ensure skills are kept up-to-date.

Yes, BHE’s engineers are highly experienced in undertaking urgent boiler repairs for landlords, letting agents and social housing providers as well as private homeowners. We’ll arrange your boiler repair for a time that suits you and your tenants, taking care to complete the repair promptly and with as little disruption as possible.

BHE boiler repairs are great value. With fast response times, a large engineer team and a helpful head office, we’ll provide expert fault diagnosis, a 12-month guarantee on all parts and labour and advice in plain English so you know exactly what the problem is and how we can help.

Yes, BHE can organise a fast boiler repair where you suspect you’ve got a leak. However, please check our safety advice first!

  • Do not use your appliance if you think it’s unsafe or leaking.
  • Call National Grid’s Gas Emergency Freephone number: 0800 111 999
  • Open all doors and windows
  • Shut off the gas supply at the meter control valve, if you know where it is
  • Turn the appliance off and do not touch it until it’s been checked by a Gas Safe Registered engineer

BHE’s boiler repair team works Monday-Friday, from 8am to 5pm.

BHE’s large gas boiler repair team has repaired boilers of all makes, models and ages. As an independent company, we have plenty of experience in repairing many different manufacturers’ boilers, and our team provides support for each other when needed for a more complex boiler repair, getting your home warm again quickly.

BHE’s Head Office is in Bolton, with our boiler repair engineers working in homes across the North West including Bolton, Bury, Wigan, Greater Manchester, Lancaster, Preston, Chorley, Lancaster, Morecambe, Kendal, Ambleside, Grange-over-Sands and the South Lakes. Just contact us if your area’s not on the list – we’ll see if we can get to you for your boiler repair!

Our Customer Reviews

“BHE always go above and beyond. It’s great to see someone enjoy their work! BHE is the best company I’ve ever had to deal with. You’re all polite, helpful and friendly.”

Mr Walsh, Homecare customer, Bolton

Customer Review Stars

“I took out BHE's boiler cover a few months ago. Within days the engineer came out to service my boiler. He was incredibly knowledgeable and he was very efficient and conscientious, (putting his shoe covers on before stepping out of the cellar into the hallway etc). Dealing with the office staff in relation a query was pleasant and efficient too so all in all a really positive experience!”

Mr Robinson, Bury

Customer Review Stars

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