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Boiler Installation Frequently Asked Questions

Boiler Servicing FAQs

Boiler breaking down? Installing your new boiler with BHE Services is easy. From our FREE initial survey to expert advice, recommendations and fast installation of your chosen model, BHE will give you the reassurance you need that your home and family will be warm and gas safe all year round.

Check out our boiler installation FAQs for more information on new gas boiler installation with BHE!



BHE is an independent boiler installation business, and we install new gas boilers from a range of leading manufacturers including Ideal and Glow-worm. We’ll recommend the best system for you following your free home survey.

This usually depends on how straightforward your new boiler installation job is. Typically you can expect a replacement boiler to be installed in a day. If we need to carry out more works, installing new radiators or pipework, your job may take a little longer. Our engineer will advise on your specific job at your free home survey.

Gas safety has been at the heart of BHE’s business since 1971. Our boiler installation engineer team is fully Gas Safe Registered (you might remember the professional registration as ‘Corgi’) and receives regular training to ensure skills are kept up-to-date.

Yes, BHE’s engineers are highly experienced in the installation of new and replacement gas boilers for landlords, letting agents and social housing providers as well as private homeowners. We’ll arrange your boiler installation for a time that suits you and your tenants, taking care to complete the installation promptly and with as little disruption as possible.

Installing your new gas boiler with BHE is great value. You’ll speak to our friendly, family-run head office first to book in your FREE survey with our senior engineer. At your survey, we’ll discuss how your property is used, and the demands on your central heating system that we need to consider, before recommending a new boiler to suit your lifestyle and budget. We’ll book your installation in quickly, with a 12-month guarantee on all parts and labour, and advice in plain English so you know exactly how we can help.

BHE’s Head Office is in Bolton, with our boiler installation team working in homes across the North West including Bolton, Bury, Wigan, Greater Manchester, Lancaster, Preston, Chorley, Lancaster, Morecambe, Kendal, Ambleside, Grange-over-Sands and the South Lakes. Just contact us if your area’s not on the list – we’ll see if we can get to you for your free home survey and boiler installation!

BHE’s boiler installation team works Monday-Friday, from 8am to 5pm.

Yes, BHE’s Homecare annual boiler service plans are available to all customers. You’ll need to service your boiler annually to validate your manufacturer’s warranty, and Homecare offers customers excellent value with packages from £5.50 per month. That’s a saving of up to £20 per month compared to national competitors!

Getting your new boiler installation underway with BHE is easy. Use the contact form to get in touch. We’ll survey your home, speak to you about how your household uses your boiler and recommend a system to suit you and your budget.



Our Customer Reviews

“Just wanted to say thanks to Andy who did a great job fitting our new boiler and making everything good.”

Mr Entwistle, Bolton

Customer Review Stars

“Great all round service received from BHE. We recently had the boiler serviced in our new house by BHE. I needed someone to come quite quickly as I wanted to make sure it was safe to use in the new house and they came on the date and time requested no problem. 5 star service!”

L Murnaghan, Boiler service customer, Bolton

Customer Review Stars

“We experienced outstanding service from this company when my 88 year old father had a boiler failure which required a replacement. When I reported the problem they came out the next day and arranged for a new boiler to be installed as quickly as possible. Kathryn was very understanding and realised that my father could not be left without heating or hot water for an extended period. She kept me up to date at all times.”

Mr Elliott, Bolton

Customer Review Stars

View more BHE Customer Reviews